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Employment

+Instructions

  • ALWAYS remember to include the following in your cover letter:

    1. Your normal available working hours & days.

    2. The reason(s) that you are applying to work at The Chocolate Box.

    3. What The Chocolate Box would gain from employing you.

    4. What you would expect to gain from working at The Chocolate Box.

    5. Your thoughts on customer service AND how you have served customers in the past. If this is your first job, how you think it should be done.

    6. References - Business AND Personal.

    7. Which of the shops in The Chocolate Box group you would be interested in working in. (The more shops that you include, the better your chances.)

    		  

     

When a job becomes available it will be posted on job sites, and you will be asked to read the job descriptions below and submit your application letter and CV via this web site. If you are interested in applying for one of these positions at The Chocolate Box, please read the job descriptions that follow, and apply through the button link below. Acceptable file formats for applications and letters include Word (.doc), Pdf (.pdf) and Rich Text Format (.rtf).

Apply

Job Descriptions

We keep our job descriptions available on our website all-year round, but our current vacancies will only be advertised through job sites, not on this web site.

Shop Assistant (Full or Part Time)

Job Outcomes

  • Serving customers in a polite, friendly helpful manner
  • Confectionery packing as per instructions accessible via internet
  • Gift wrapping
  • Writing down customer orders if necessary
  • Operating an electronic point of sale system
  • Operating a EFTPOS machine (Credit & Debit cards)
  • Changing till roll and eftpos roll, when needed.
  • Implementing Shop policies and procedures
  • Clearing any rubbish as and when needed.
  • Re-stock shelves implementing a 'stock rotation' system.
  • Keep 'serving counter' area clean and tidy at all times.
  • Attend shop staff meetings
  • Vacuum shop floor (mop if required)
  • Keep store-room tidy
  • Check stock delivery details, ensuring correct stock has been delivered, price up and put stock on shelves & in stock room.
  • Training new staff
  • Other duties as required

The successful candidate must have

  • Excellent communication skills
  • Numerate and literate
  • Able to work on own initiative
  • Responsible individual with commitment to their work
  • Team worker
  • Friendly, reliable, trustworthy and honest
  • Ability to work 8 hour shift on your feet

Skills & Procedures that will be taught to suitable applicants will be

  • Opening & closing shop procedures
  • Register balancing
  • EFTPOS balancing
  • Adjusting stock on point of sale (POS) system after stock has been packed
  • Accepting goods against purchase orders & then entering into POS system.
  • Merchandising
  • Banking
  • Placing supplier orders.

And finally
A passion for Chocolate....................

 

Store Manager (Fulltime or Part time)

Key Responsibility
The responsibility of the store manager is to ensure sales objectives are achieved throughthe highest levels of customer care, promotion & marketing, while effectively monitoring expenses. The position, although at times administrative, is for the most part hands on and involves working in the store with our customers & staff

.Job Outcomes

  • To achieve sales & expense budgets
  • To ensure customer care standards are maintained
  • To ensure store presentation standards are maintained
  • To monitor correct stock levels & rotation practices
  • To implement visual displays
  • To assist with marketing & special events
  • To develop & train an enthusiastic team
  • To monitor personal presentation of all team members
  • To provide a harmonious work environment
  • To achieve completion of all store administration
  • To identify health, safety & maintenance issues

Duties

  • Opening of Store Procedures
  • Closing of Store Procedures
  • Direction & Supervision of shop staff
  • Rostering using Etivity software (will be trained to use this software)
  • Customer service
  • Confectionery packing / instructions from internet portal
  • Gift wrapping
  • Merchandising
  • Receiving & Checking incoming stock
  • Housekeeping
  • Stock control
  • Balancing of store takings
  • Banking Procedures
  • Shop Bookkeeping
  • EFTPOS
  • Acumen (point of sale) computer system (will be trained to use this software)
    • Printing of reports
    • Stock adjustments (after packaging)
    • Ordering stock via purchase order module
    • End of month rollover
  • Plus other duties as required

Manager's Scope of Authority: the manager is empowered to do whatever is required to satisfy our customers.

The successful candidate must have

  • Excellent communication skills
  • Numerate and literate
  • Able to work on own initiative
  • Responsible individual with commitment to their work
  • Team worker
  • Friendly, reliable, trustworthy and honest
  • Ability to work 8 hour shift on your feet

And finally
A passion for Chocolate....................
 

Mail Order / Shop Assistant (Full or Part Time)


Job Description
 

  • Processing orders placed on our website
  • Communicating with web customers via email & phone
  • Packing Corporate orders
  • Serving retail customers in a polite, friendly helpful manner
  • Sales orientated attitude
  • Confectionery packing as per instructions accessible via internet
  • Gift wrapping
  • Operating an electronic point of sale system
  • Operating a EFTPOS machine (Credit & Debit cards)
  • Changing till roll and eftpos roll, when needed.
  • Implementing Shop policies and procedures
  • Clearing any rubbish as and when needed.
  • Re-stock shelves implementing a ‘stock rotation’ system.
  • Keep ‘serving counter’ area clean and tidy at all times.
  • Attend shop staff meetings Vacuum shop floor (mop if required)
  • Keep store-room tidy
  • Check stock delivery details, ensuring correct stock has been delivered, price up and put stock on shelves & in stock room.
  • Training new staff
  • Other duties as required


The successful candidate must have 

  • Excellent communication skills
  • Numerate and literate
  • Able to work on own initiative
  • Responsible individual with commitment to their work
  • Team worker
  • Friendly, reliable, trustworthy and honest
  • Ability to work 8 hour shift on your feet


Skills & Procedures that will be taught to suitable applicants will be 
 

  • Opening & closing shop procedures
  • Register balancing
  • EFTPOS balancing
  • Adjusting stock on point of sale (POS) system after stock has been packed
  • Accepting goods against purchase orders & then entering into POS system.
  • Merchandising
  • Banking
  • Placing supplier orders.



And finally

,
Applicants must have a passion for Chocolate………………..
 

Shop Assistant (Full or Part Time) Melbourne Airport


Job Description 

  • Serving customers in a polite, friendly helpful manner
  • Confectionery packing as per instructions accessible via internet
  • Gift wrapping
  • Writing down customer orders if necessary
  • Operating an electronic point of sale system
  • Operating a EFTPOS machine (Credit & Debit cards)
  • Changing till roll and eftpos roll, when needed.
  • Implementing Shop policies and procedures
  • Clearing any rubbish as and when needed.
  • Re-stock shelves implementing a ‘stock rotation’ system.
  • Keep ‘serving counter’ area clean and tidy at all times.
  • Attend shop staff meetings
  • Vacuum shop floor (mop if required)
  • Keep store-room tidy
  • Check stock delivery details, ensuring correct stock has been delivered, price and put stock on shelves & in stock room.
  • Training new staff
  • Other duties as required


The successful candidate must have 

  • Excellent communication skills
  • Numerate and literate
  • Able to work on own initiative
  • Responsible individual with commitment to their work
  • Team worker
  • Friendly, reliable, trustworthy and honest
  • Ability to work 8 hour shift on your feet


Skills & Procedures that will be taught to suitable applicants will be 

  • Opening & closing shop procedures
  • Register balancing
  • EFTPOS balancing
  • Adjusting stock on point of sale (POS) system after stock has been packed
  • Accepting goods against purchase orders & then entering into POS system.
  • Merchandising Banking
  • Placing supplier orders.


Additional Notes Airport shops are open from 7am – 9pm and applicants must be able to work shifts that start at 7am or end at 9pm. Melbourne Airport Staff Parking $78 per month or $9 per day (if doing 3 shifts per week = approx. $6.50 per day / 5 shifts per week = approx. $3.90 per day. All staff are required by Federal law to procure an ASIC (Aviation Security Identification Card). This costs $250 per year. The Chocolate Box will help you obtain one & pay for it but if you leave our employment for any reason prior to 12 months this amount will be deducted from your final payment.

And finally


Applicants must have a passion for Chocolate……………